Hello!
If you need help, you can call us at 707-226-6526 or email help at davidmercerconsulting.com. For those that are on our support plan, there is an icon on your taskbar you can also use to contact us.
Please keep in mind that without a support plan, we may not be able to help you; you can also look at our Pricing page for guidance, or our Support Plan page to find out about that!